In NC, if he called her, texted her, came anywhere that she was (such as her dorm) she could dial 911 and he’d spend 48 hurs in jail. As you said, they are ex parte in the beginning, but once a trial is held or he pleads guilty, they are permanent for one year. They can be renewed each year if she is still in fear. That’s where you need an attorney to help convince a judge, but Legal Aid will appoint one free in cases of domestic violence.
A woman has to be proactive to protect herself in these situations. With those clown cops in Utah, she was struggling on an uphill battle. Hindsight being what it is, she should have gotten a lawyer help her to get a protective order from the first time she felt threatened.