Yep I worked at a company that had 1-10 and only 9 and 10 were postive, the rest were "detractors". So dumb, most people would think giving someone an 8 would be good. It is NOT. I always fill out surveys and give the highest score. This espisode gave me some bad flashbacks.
I'm really loving Cheyenne the last few episodes, she's really starting to mature but she's still herself. I may be interested in her spinoff.
Jonah needs to go, he hates his job and needs to move on, which if fine but he doesn't need to make the other people feel bad about what they do.