We've seen the skills of the IT department on numerous occasions. Since the telephone service isn't as reliant on Q employees, they probably have a better shot of actually being able to get through an order via telephone.
Had the Q on when I went to bed. Fell asleep and awakened by the nonsense of Shawn telling me how the polar fleece sheets and the MukLuks sherpa socks are year-round items.
It's one thing to romance your product, it's another to fabricate stories.
Don't be afraid of posting photos on this silly site, lol. There's plenty out there to be afraid of, this shouldn't be. Plus, you can delete all of those slipper photos. I'll help if you're interested.