I keep wondering what these people agree to when they sign contracts. I can't imagine why anyone would allow herself to look that bad on national TV. Is a free makeover worth letting everyone including your family and potential customers know how bad you allowed your business to get and how dumb and badly behaved you can be? Surely they know how things will go once Ramsay arrives.
Julie didn't look like she'd even bothered to wash her hair before filming. She had no problem using foul language in front of her daughter although, as she hadn't fired a drug-taking kid who'd threatened her daughter, I guess that shouldn't be surprising. At the beginning, the screen showed her previous occupation as "realtor." I find that hard to believe.
I wish someone who lives in the area would ring in and tell us if that place is still in business and how it's doing now if it is.
I lost track of how many times Gordon said "Wow" with various inflections. Must have been dozens.