LoL--well I must be the only person on the planet that liked Capt. Ross! Yeah he was a lot different than Deakins--he was in your face, gruff, but IDK I just liked him. He was captain around the time Bobby was going off the rails and Ross called him out for his behavior. We the audience understood why Goren was doing the things he was doing but Ross didn't so understand how frustrating that was for him. Plus he did help Goren out on numerous occasions (the whole going to prison for his nephew story line, getting Goren reinstated, etc.)
I also liked more personal story lines for each character as I never wanted to watch just a cops and robbers show. I liked to know a little more personal stuff with each character (another reason why I liked the CSI shows so much) and I really liked the little fling that Ross and Rogers had. I just wish Goren and especially Eames could have had a little side romance for their characters. I mean we had a little something for Wheeler and Logan (however brief and sad it was) but still throw the 2 main characters a bone for pete's sake!