I tried a matchmaker years ago (nothing to do with Indian). It’s a total scam. Lots of marketing and false promises but ultimately they just throw two warm bodies together and hope for the best. You pay upfront before they start so they’re really not too incentivised. And in this case I would think it was extra difficult because of all the cultural and specific requests the families make. It sounds like they’ve made online dating sites for this, and I imagine those algorithms are just as good. By the time you type in required: age, height, religion, ethnicity, previous marriages, kids, education, job you’ve really reduced your dating pool. And then it gets further narrowed by the other side having to include you in their list. Then further narrowed down by picture. This is all before you even meet.
What these people (and all single people) really need is a website or app that has you enter in all this information that then spits out how many people actually exist that fulfill those criteria. These families are delusional thinking there is an unlimited pool of available single people that meet their standards. That one dad who got really judgmental that the matchmaker chose a divorced guy with a kid, when his own daughter was divorced with a kid??? Made no sense. I don’t personally care and think it’s wrong, but it sounded like that divorced mother was going to have trouble finding a match just from her circumstances and needs.