I knew from the moment Chris H asked Britt during the WTA "Why did you come on this show?", and Britt said it was for all the right reasons, that she'd be returning to the franchise in one way or another. They spent way too much time on challenging all of the unflattering things about her that were truly based on editing/gossip. And I do think Britt was fairly successful. She can definitely come off fake because her voice and face are so animated/expressive, but I do think she's genuine. Based on her social media persona, she is the kind of person who tries to remain positive NO MATTER WHAT, to the extent that it exudes a fake attitude. Instead of just admitting the "ugly" parts of human emotion that everyone feels (jealousy, insecurity, etc.) she tries to stay above it all and that 's just not realistic on a show like this... so, I'm cutting her a break.
Between the two girls, I didn't realize how much I was rooting for Britt until right before it was announced. Kaitlyn is very likable in a "I wish she was my bestie" kind of way, but there's something about Britt that I want to WATCH ( and no, it's not just her hair). I'm happy with the non-decision and I think it does make for good TV.