First, I'd like to say to Jellybeans how sorry I am for your loss. I have a son the age Nicole would be now, and even though there are times I want to (as my granny would say) "slap him upside his head," I can't imagine the raw pain you must feel. I agree with you, if our loved ones want to speak to us, they know where to find us!
Secondly, I've tried several times to start this program but I can never finish it. I just have such a hard time believing it is not some sort of scam. My younger son and his wife were eating recently at an outdoor restaurant that had a palm reader/fortune teller next door. My DIL noticed a little dog wondering around who looked lost, so she picked him up and was asking people around her if they knew where he came from. A few minutes later, the palm reader/fortune teller came running outside screaming, "my dog, I don't know where my dog is!!!" My son just looked at her and said, "Seriously? You're not very good at your job!" She grabbed the dog and stormed back inside. lol
And last but not least, I agree her hair is something else--but I am in awe of the nails! How can she function with those things?