Bill is "NOW" having trouble with his back and, had to have a myleogram performed, to pin point the problem!!! So you see he may have faired just as good or better, by having his surgery performed in Texas!!!
She was upset way before the icing was put on her face and, she had a right to be! Will got that whole thing started and, the adults should have stopped him, instead of joining in. They ruined her birthday party but, Will's wasn't ruined!
Bill's mom is ignored and, Bill IMO ignores her as well! Why didn't he help her, with her luggage when she arrived at the hotel? That to me was, messed up!
They must also be afraid to discipline Will, who needs it much more than Zoey does! "Chip chop settle down" should not have been tolerated, as well as him messing with the cannon! Not to mention how he acted in London! Going to throw a stick into that fountain as well as running back and forth, when his grandfather wanted to take a picture of him and Zoey.