So, the key to the skiff was in a cooler, which was transferred for another cooler at the last minute? Totally understandable mistake! How is that a total train wreck or a complete f__k up?
If I were captain, I would be glad that Kelleey owned up to his mistake, called quickly, and had devised a solution that would get the guests back to the boat quickly -- that would be us *working together* to get over the little, inevitable hiccups. Otherwise, you get people covering up their mistakes (e.g., the bathroom panel)
Remember, they had had to scramble because Dean decided he wasn't going to take the taxi back (And I'd agree with that decision, btw.) So, Kelleey was already working hard to please the customer and going on the fly. Break protocol and you increase the likelihood of some problem.
That Lee had a hissy fit because he "had" to drive the skiff? Why not send Lauren if Lee needs his nappy time? Surely, the deck crew could squeegie the windows later.
Lee is just looking to bust someone's b--ls.
Couldn't Kelleey have called Lauren and/or Kyle to help him fix this snafu, instead of Lee, given Lee's use accidents to infer personality flaws.
I bet Kelleey is missing his Assistant to the Bosun right about now... At the very least, he could scapegoat him, and at the most maybe he would have helped him out.