Frequently Asked Questions

Before reporting a bug, try these things:

1. Depending on the issue, doublecheck that your settings are correct (i.e. you correctly set your notifications, or follow settings, or ignore settings, etc)
2. Make sure you can reproduce the problem - refresh the page and try again
3. Close out the site and try it in an incognito or private window
4. Clear your cache

If the problem persists:

• Go the Bugs, Questions & Suggestions area.
  • First, check if there is a topic on that subject started by someone else, or see if your problem has already been addressed in the Fixed/Resolved area.
  • If not, start a new topic for the issue.
• Try and be detailed - always link us to the problem, and it's often helpful to provide screenshots, your browser type and version if you know it, and let us know whether you're on your phone, tablet or computer and what OS your device is running.

Members are unable to delete posts, including their own. However: 

• If it's within the permitted editing window of one week, members can delete a post by editing it. (As text is required, it'll have to be replaced with something, though). (Please see here for how to edit a post).
• You can also click the report button (attention icon) and request post deletion. (Please see here for how to report a post). 

Notifications can be received via email and/or viewed in the notifications area, located at the top right corner of the site, accessible by clicking on the bell icon.

To manage your notification settings, click on your name at the top right, then proceed to "Account Settings." From there, select "Notification Settings" on the right-hand side. You can customize how you receive notifications, both via email and on-site, as well as set your default notification preferences for forums you follow.

1. Start a new topic in the New Show Forum Requests area and use the title of the show as the topic title.
2. Submit 3 topic titles for us to set the forum up with otherwise it'll be all empty and sad-looking. One of these must be a Small Talk - with obligatory witty subtitle - topic. (If more than 3 are submitted we will choose 3 from your list).
3. Submit an 'official show synopsis' for us to post in the forum.
4. All forums will start off with individual episode topics, so no requesting Season or All Episodes Talk topics.

Please see this example request for reference.

Please note: Only requests for brand new shows or shows currently airing new episodes will be accepted. Cancelled shows should be created as a single topic within the appropriate 'Other X Shows' area. Limited series consisting of 5 episodes or fewer should be created as a single topic within the 'Specials, TV Movies & Other One Offs' area. Users can create such topics themselves.

At the bottom of any page, you'll find the footer menu featuring options for font size and page width, allowing you to select your preferred settings.

To toggle between the light or dark theme, click on the sun/moon icon located at the top right of any page, next to the notification bell. The theme will automatically change when you click on the icon. 

Page Width: 

Font Size: 

Dark/Light Mode

Click on your username in the upper right-hand corner and choose "Account Settings" in the drop down menu.

Alternatively, click on your profile picture and choose the "Account Settings" button on the upper right side of your profile page. 

To change your display name (username):  Click the "Change" button to the right of the Display Name field or click "Display Name" in the menu on the left. Enter your new display name in the field and hit "save". (Please note that member names cannot be updated more than once every 30 days).

To change your email: Click the "Change" button to the right of the Email field or click "Email Address" in the menu on the left. Enter your new email address in the field and hit "save". Follow up by clicking on the activation link sent to you via email.

To change your password: Click the "Change" button to the right of the Password field or click "Password" in the menu on the left. Enter your old and new password where required and hit "save".

If a forum has new posts in any of its topics, it will be highlighted Yellow (gold) on your homepage and have bold title text. This is the same in either Light or Dark theme style.

Within forums, topics with new posts will have bold title text.

Topic Tags: 

Topic tags are 'at a glance' info to let members know about a topic, they include:

• Episode - denotes episode-specific topics
• Spoilers - this topic contains explicit spoilers beyond the usual after-it-airs rule
• No Spoilers - spoilers of ANY KIND are not allowed in this topic
• Story - associated with story content on our main editorial site
• Unaired USA - denotes that this episode has aired somewhere else first but has yet to air in the USA.
• Streaming - episode topic is part of a set of episodes all made available at once on a streaming platform
• Book Talk - for shows that are based on other materials like books, denotes topics where those who have read books may reference the source material
• No Book Talk - for shows that are based on other materials like books, denotes topics where discussion of the source material is NOT ALLOWED
• Fun and Games - Fun and Games!

Topic Icons

Topic icons indicate certain important things about specific topics:

• User - You have posted in here
• Push Pin - Topic has been pinned to always appear at the top of the forum topic list
• Lock - Topic is locked and can be viewed but not replied to
• Clock - Topic is locked but will open in the future (opening time is displayed at the top the topic page)
• Arrow - Topic has been moved or merged and this link will bring you to the new location
• Megaphone - Important announcement, please read
• Bar Graph - Topic with poll
• Flame - This topic has a lot of recent posts

A yellow (or gold) post within a topic is an official business post from the moderators.

A topic announcement is a colored post pinned just above the reply box. These are critically important messages from the moderators that should be read before posting.

Posts that receive 25 positive reactions are designated popular = outlined in pink with a heart in the top right corner.

Please see our Hate Speech & Insensitive Language policy. Slurs and hate speech are not tolerated.

While swearing isn’t prohibited per se, please remember that:

• Primetimer may be frequented by minors
• our posts have an impact on everyone who frequents the forum

Members do not have to read all posts before posting. However, please consider stating that you haven’t when you post so it can be taken into account by members who reply. It helps prevent misunderstandings. 

We're pretty lenient about this kind of thing.  As long as a member isn't using the forum purely for self promotion, it's fine. If you see a poster who is only linking to their own content, and not otherwise participating in the conversation, please report it to the moderators.

You don't have to but as a general courtesy to fellow members and guests, we appreciate it if you do. 

Text speak should be avoided. While we don’t moderate for spelling, capitalization or punctuation, please keep in mind that correct grammar is a sign of respect to the English language as well as the community and assists us in being understood and getting our point across.

You can link to:

• Twitter content of public figures
• Other public social media and photos of public figures
• Public records 
• Blogs or other TV-related sites when public and the contents is about public figures or TV shows/movies

You should not link to:

• Private social media, photos and contents
• Posts or sites revealing home addresses, showing maps and/or truly personal details for anyone (either on TV or not). 

Opinions of public figures stated publicly may be discussed. 

Content/an opinion posted on social media, blogs and other boards by a non-public figure can be referred to as, for example, content read in an article would be referred to (eg, "I read that..."). But as the respective author can’t defend themselves, comments by non-public figures shouldn’t be the subject of discussions. If you like to debate another person's opinion, please reply to them directly. 

These episodes receive topics when they first air in their country of origin, with an "Unaired USA" tag. Please note that episodes will be discussed without spoiler tags in those topics. 

The forum will auto-combine any posts that happen within a few minutes of each other or a mod may decide to merge double/triple posts for readability reasons.

You get 1000 'Likes' or other 'Reactions' per day, if you need more than that you're obviously too likeable! 😉 

A permanent warning point acts as a reminder for members that the warned-for behavior is a violation of site rules. Members cannot see warning points allocated to other members.

Primetimer doesn't operate on a 'Reach X points and you're out' basis; everything is at the discretion of the mod team.

Members are unaware that their post or PM has been reported. There is no public indication that a post has been flagged for moderator attention and not all members who are contacted by a moderator are contacted because their post was reported.

Posts may be temporarily removed while they are reviewed by the mod team, and then may or may not be reinstated depending on the team's conclusion. Having a post removed is not an immediate indicator of any real issue with the post. Regardless of any outcome, the reported member will not know who submitted the report.

Full forums contain Small Talk topics; these are the off-topic area within a forum. They should be used to discuss any topic not directly related to the show, though all overall site and individual forum rules still apply.

Icons on Existing Posts

• Pencil: Edit post (only available on your own posts).
• Single Quote Mark: Used to quote another member's post.
• Quote Mark with +: Used to quote posts from multiple users - you can click this on multiple posts and they'll appear in the reply box.
• Flag: Report the post as inappropriate or against the rules.
• 3 Connected dots in a < shape: Share post link.
• Heart: Used to 'Like' or leave another of the Reactions on another member's post (you cannot react to your own posts).
  • Heart: I Love it
  • Thumbs Up: I Like it
  • Clapping Hands: Applause
  • Flames: Fire (aka 'That's fire/you are ON fire' aka 'That's soooo good')
  • Mind Blown: This blew my mind because...Awesome/Amazing/Astounding; take your pick--
  • Primetimer brand tv color stripes: Thanks/Thank You
  • Wink: Winking/Cheeky
  • Teddy Bear: Hug/Comfort
  • Sadtear: I haz a/I am/This makes me Sad
  • Laugh: Laughing/Lmao
  • Lightbulb: Useful

Icons in the Reply Box

• B: Used to create bolded text.
• I: Used to create italicised text.
• U: Used to create underlined text.
• S with Strikethrough: Used to create strikethrough text.
• Link: Used to create linked text to another post or site.
• Quotation Mark: Creates a generic quote box you can copy/paste into.
• Eye icon with line through it: Creates a spoiler tag - example: 

• Smiley: Opens the emoji insert menu
• Rocket ship: lets you insert Gifs from Giphy
• Three dots/lines: For bulletpointed text.
• Numbers/lines: For numeric lists.
• Monitor icon: Preview your post.

If you wish to sign your post, you’re welcome to do so. But please know that it isn’t necessary and may break the flow of conversation.

To send another member or a moderator a private message, hover over their name on one of their posts and click the message button, or click their name to send a message from their profile page. You can also go to your inbox and click Compose New, and then type in the name of the user(s) you wish to send a message to.

Your inbox can be accessed via the envelope icon in the navigation bar to the top right of the site. 

If you do not wish to receive Private Messages from others, go to your Inbox and click the "Disable my messenger" link at the bottom of the message list.

Please note: site rules still apply in Private Messages. Messages can be reported using the flag icon, in the same way as posts.

Primetimer's forums are fully usable from mobile devices. On mobile devices, the navigation is a bit different, and many features are accessed from so-called "Hamburger Menus" - 3 horizontal lines indicating a menu. 

When clicked, the menu icon on the right-and side will open a panel allowing the user access to more items, like their inbox and notifications.

If you experience any issues with the mobile version of the site, please let us know in the Bugs area, and make sure to mention you're using the mobile version, and what type of phone or tablet you're using.

Any Primetimer member is free to start a topic. 

To help us keep everything organized, please keep in mind the following:

• The subject you wish to discuss may already be discussed. Please use the key word search function to the left of the "Start Topic" button before creating a new topic.  The drop-down menu lets you choose where you want to search. 
• Forums with episode topics also have a media topic. If you'd like to share an article, please use the existing media topic. At the off-chance that a media topic doesn't exist yet, kindly create a media topic rather than create a topic for a single article.
• Any forum that doesn't have a single, general discussion topic has individual episode threads or a thread that's for the entire season. In some forums, you may find both. Please make sure (via the key word search) that neither an episode nor a season topic exist to discuss what you intend to discuss before creating a new topic.
• When starting an episode topic, please follow the format of SXX.EXX: Episode Title
• If applicable, please use the available tags (episode, spoiler, non-spoiler, movie/book talk/no movie/book talk etc) to make navigating easier.