Frequently Asked Questions

Before reporting a bug, try these things:

1. Depending on the issue, doublecheck that your settings are correct (i.e. you correctly set your notifications, or follow settings, or ignore settings, etc)
2. Make sure you can reproduce the problem - refresh the page and try again
3. Close out the site and try it in an incognito or private window
4. Clear your cache

If the problem persists:

• Go the Bugs, Questions & Suggestions area.
  • First, check if there is a topic on that subject started by someone else, or see if your problem has already been addressed in the Fixed/Resolved area.
  • If not, start a new topic for the issue.
• Try and be detailed - always link us to the problem, and it's often helpful to provide screenshots, your browser type and version if you know it, and let us know whether you're on your phone, tablet or computer and what OS your device is running.

Each post and PM has a report button (flag icon) at the bottom of it. Click that button and type in the reason for the report in the pop-up that appears. Then, click the "Submit Report" button to let the moderation team know what's happening.

If there are multiple posts with the same issue in the same topic, there's no need to report each individually. Use the report button on the first post and indicate in the report reason that it is one of several. Please remember to include the reason for the report with as much detail as possible.

Members are unable to delete posts, including their own. There are several ways to remove your post:

• If it's within the permitted editing window of 1 week, simply edit the post to delete the content.
  • Alternatively, you can replace the content with a specific deletion request, such as "Please delete."
• Another option is to PM a moderator, or @CM-CrispMtAir with a link, asking for your post to be removed.
• You can also click the report button (Flag icon) and request post deletion.

Notifications can be received via email and/or viewed in the notifications area, located at the top right corner of the site, accessible by clicking on the bell icon.

To manage your notification settings, click on your name at the top right, then proceed to "Account Settings." From there, select "Notification Settings" on the right-hand side. You can customize how you receive notifications, both via email and on-site, as well as set your default notification preferences for forums you follow.

1. Start a new topic in the New Show Forum Requests area and use the title of the show as the topic title.
2. Submit 3 topic titles for us to set the forum up with otherwise it'll be all empty and sad-looking. One of these must be a Small Talk - with obligatory witty subtitle - topic. (If more than 3 are submitted we will choose 3 from your list).
3. Submit an 'official show synopsis' for us to post in the forum.
4. All forums will start off with individual episode topics, so no requesting Season or All Episodes Talk topics.

Please see this example request for reference.

Please note: Only requests for brand new shows or shows currently airing new episodes will be accepted. Cancelled shows should be created as a single topic within the appropriate 'Other X Shows' area. Limited series consisting of 5 episodes or fewer should be created as a single topic within the 'Specials, TV Movies & Other One Offs' area. Users can create such topics themselves.

At the bottom of any page, you'll find the footer menu featuring options for font size and page width, allowing you to select your preferred settings. To toggle between the light or dark theme, click on the sun/moon icon located at the top right of any page, next to the notification bell.

To change your member name: Click on the "Change" button next to the Member Name field in Account Settings. Please note that member names cannot be updated more than once every 30 days.

To change your email: Click the "Change" button next to the Email Address field in Account Settings. Follow up by clicking on the activation link sent to you via email.

To change your password: Click on the "Change" button next to the Password field in Account Settings.

If a forum has new posts in any of its topics, it will be highlighted Yellow (gold) on your homepage and have bold title text. This is the same in either Light or Dark theme style.

Within Forums, Topics with new posts will have bold title text, and be highlighted either yellow or a paler yellowy-grey depending on Light or Dark theme.

Topic Tags: 

Topic tags are 'at a glance' info to let members know about a topic, they include:

• Episode - denotes episode-specific topics
• Spoilers - this topic contains explicit spoilers beyond the usual after-it-airs rule
• No Spoilers - spoilers of ANY KIND are not allowed in this topic
• Story - associated with story content on our main editorial site
• Unaired USA - denotes that this episode has aired somewhere else first but has yet to air in the USA.
• Streaming - episode topic is part of a set of episodes all made available at once on a streaming platform
• Book Talk - for shows that are based on other materials like books, denotes topics where those who have read books may reference the source material
• No Book Talk - for shows that are based on other materials like books, denotes topics where discussion of the source material is NOT ALLOWED
• Fun and Games - Fun and Games!

Topic Icons

Topic icons indicate certain important things about specific topics:

• User - You have posted in here
• Push Pin - Topic has been pinned to always appear at the top of the forum topic list
• Lock - Topic is locked and can be viewed but not replied to
• Clock - Topic is locked but will open in the future (opening time is displayed at the top the topic page)
• Arrow - Topic has been moved or merged and this link will bring you to the new location
• Megaphone - Important announcement, please read
• Bar Graph - Topic with poll
• Flame - This topic has a lot of recent posts

A yellow (or gold) post within a topic is an official business post from the moderators.

A topic announcement is a colored post pinned just above the reply box. These are critically important messages from the moderators that should be read before posting.

Posts that receive 25 positive reactions are designated popular = outlined in pink with a heart in the top right corner.

You get 1000 'Likes' or other 'Reactions' per day, if you need more than that you're obviously too likeable! 😉 

Please see our Hate Speech & Insensitive Language policy. Slurs and hate speech are not tolerated.

Profanity is not moderated for by default, but as always, intent matters. Swearing in general is ok, swearing AT other posters is not.

Members do not have to read all posts before posting, and are allowed to generally discuss the boards, though  criticizing groups of posters and/or flaming is not permitted. Additionally, discussing official moderator actions in-topic is a no-no.

Members are permitted to create new topics, using the following guidelines:

• Before creating a new topic, check if one exists that covers what you aim to discuss. If an applicable topic exists, post there rather than creating a new topic. For example, but not limited to:
  • Most forums have a media topic. If you want to discuss an article about the show, post in the media topic. An individual article does not need its own topic.
  • Each episode of a show with a forum will have a topic.
  • Many forums have cast topics. If you want to discuss the actors independent of anything specific to an episode, post there.
  • For shows that have a single topic, all of the above can be discussed in that single topic.
• Episode topics should not be created more than one week in advance of the episode's air date.
• Episode topics should use the "episode" tag.
• When two episodes first airing occurs back-to-back, there should be one topic inclusive of both episodes.
• Cancelled shows and limited series consisting of 2-5 episodes will not have forums. If one does not exist, members can create a single topic for such shows within the appropriate 'Other X Shows' or the Limited Series forums respectively.