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[NOT A BUG] Not getting notifications for one particular forum

SoMuchTV

By SoMuchTV
in Bugs

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SoMuchTV

SoMuchTV

I'm following the Podcast forum - https://forums.primetimer.com/forum/4288-podcasts/ - with the setting for "immediate notification".  I am not getting any notifications at all when there's a new post or thread.  I'm not sure I've ever gotten notifications for it, really, but it's more noticeable now since the recent updates.  Before I could see if the Podcasts subforum showed up in bold on my home page, but now I have to expand the "Pop Culture" section, and when I remember to do that, I often see that "Podcasts" is in bold and has new activity that I didn't get a notification for.  I've tried several iterations of unfollowing/refollowing but that hasn't changed anything.

I do get notifications for other things in the Pop Culture category, like individual movies I follow.  I wonder if it has to do with "Podcasts" not being the lowest level in the hierarchy...?  I guess I could try following "Movies" and see if I get a notification when anyone posts in that subforum.  Let me know if you want me to try that.

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SoMuchTV

SoMuchTV

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(edited)

Okay - I tried following "Movies" and it's behaving the same way.

image.thumb.png.ef482bca4cfdf20445c62370865ada63.png

Both "Movies" and "Podcasts" are set for Instant Notifications.  Both forums have had new posts since I added the Follow, but I've gotten no notifications on them.  Normally I follow Forums without notifications, because they show up on my home page, and individual threads with notifications, so I'll know when there are new posts.  I'm guessing maybe following doesn't work as advertised for those two because they're forums (not threads) within forums...?

This wouldn't be an issue if there were a way to display the subforums under "Beyond TV Shows" expanded by default (or by user setting) - like it was until this newest theme update.  If I could do that, I'd be able to see the categories within "Pop Culture" and I'd know if the ones I'm interested were in bold, and wouldn't need notifications.  It seems like there was some mention of this early on with the new theme but there were bigger bugs/adjustments to address first.  Any chance that adjustment might still be on the to-do list?

Edited by SoMuchTV
fixing terminology
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SoMuchTV

SoMuchTV

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More info... Now that I've requested notifications on "Movies" I've gotten a couple of notifications.  It looks like I get a notification when someone adds a new topic within "Movies" but not when someone replies to an existing one.  That may be what's happening in "Podcasts" as well but there's not enough activity there to tell.

Ideally I'd like a way to either

1) get notified when there in any activity within "Podcasts" whether it's new topics or posts on existing ones (not sure if the behavior I'm seeing now is a bug or how it's supposed to work),

or

2) be able to see on my home screen when there are new posts in the "Beyond TV Shows" subcategories (in other words, expand the categories like they were in prior themes, so I could see if the category I'm interested in is in bold without having to click through two more levels.)

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Meredith Quill

Meredith Quill

On 3/19/2023 at 1:15 PM, SoMuchTV said:

More info... Now that I've requested notifications on "Movies" I've gotten a couple of notifications.  It looks like I get a notification when someone adds a new topic within "Movies" but not when someone replies to an existing one.  That may be what's happening in "Podcasts" as well but there's not enough activity there to tell.

Ideally I'd like a way to either

1) get notified when there in any activity within "Podcasts" whether it's new topics or posts on existing ones (not sure if the behavior I'm seeing now is a bug or how it's supposed to work),

or

2) be able to see on my home screen when there are new posts in the "Beyond TV Shows" subcategories (in other words, expand the categories like they were in prior themes, so I could see if the category I'm interested in is in bold without having to click through two more levels.)

1. I've followed the podcast forum just now to see if I can reproduce this issue - standby for scientifically approved test results

2. Not currently an option as it stands

 

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SoMuchTV

SoMuchTV

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18 minutes ago, SilverStormm said:

1. I've followed the podcast forum just now to see if I can reproduce this issue - standby for scientifically approved test results

2. Not currently an option as it stands

 

Cool.  I just posted a reply to an existing thread under Podcasts.  Let's see if you get a notification.

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SoMuchTV

SoMuchTV

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Done.  And by the way, just a few minutes ago someone else replied to an existing topic and I didn't get a notification.  Also when I look at my followed content, I see notifications for new topics but not new posts to existing ones.

 

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SoMuchTV

SoMuchTV

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6 minutes ago, SilverStormm said:

I posted a test topic, did you get a notification?

No.

6 minutes ago, SilverStormm said:

I replied to your post, did you get a notification?

I got a notification that you quoted me.

7 minutes ago, SilverStormm said:

Do you follow any other forums in the Pop Culture area aside from Podcasts & Movies?

No - and I'm really only following Movies to test out whether it has the same issues as Podcasts.  (So far evidence says it does.)

1 minute ago, SoMuchTV said:

No - and I'm really only following Movies to test out whether it has the same issues as Podcasts.  (So far evidence says it does.)

I take that back.  I'm also following "Online".  There's very little activity there, but now that I think about it, I don't remember getting notifications for it either.

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Meredith Quill

Meredith Quill

Ok, so here's the deal - because that area isn't indexed, you will receive notifications for new topics posted in each forum you follow but not new posts... the (admittedly not-user friendly) solution? You need to follow each topic within any of those forums to get notified for new content in each topic that you're interested in.

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SoMuchTV

SoMuchTV

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I was starting to suspect that was the case!  Although, I didn't get a notification for the new topic you started in "Podcasts" a little bit ago, which isn't consistent with how "Movies" is behaving.  I'll play around with following individual topics.  That's actually what I do in "Movies" for the ones I'm most interested in.  Thanks.

 

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Meredith Quill

Meredith Quill

1 minute ago, SoMuchTV said:

I was starting to suspect that was the case!  Although, I didn't get a notification for the new topic you started in "Podcasts" a little bit ago, which isn't consistent with how "Movies" is behaving.  I'll play around with following individual topics.  That's actually what I do in "Movies" for the ones I'm most interested in.  Thanks.

 

If you're not getting notified of new topics in that (or similar) areas, please check your notification settings in 'My Account' within your profile area are set to receive instant notification.

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SoMuchTV

SoMuchTV

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32 minutes ago, SilverStormm said:

If you're not getting notified of new topics in that (or similar) areas, please check your notification settings in 'My Account' within your profile area are set to receive instant notification.

Yep, did that (& unfollowed/refollowed) multiple times before I even posted about it.  Bottom line, I just have to remember to expand "Pop Culture" once in a while to see if there's new activity in the forums I'm interested in.

Hope you have better luck with your other bug-swatting today!

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