Daniel Goddard starts talking about Mal Young @ the 3:15 mark.
He criticizes Mal's plot point writing and says working with Mal was like a "sand box". It was all personal.
Beth Maitland talks about the Y&R regime change @ 1:00:55 and how they are getting the show back on course based specifically on what fans wants. She says CBS put a fan survey on social media and they listened to the feedback and made changes.