I think that perhaps if you've never worked at a firm like HHM (which I did, as a senior associate, for several years), it might be difficult to believe how incompetent lawyers can be as managers! We're not business trained, and lawyer training generally makes you WORSE at dealing with people, not better. I have seen baby rainmakers like Kim get abused and run out more than once. (As an aside, that's why it is sometimes very difficult for me to watch this show and it is always difficult for me to watch Kim. Because I used to be her. The depiction of HHM as a workplace is nauseatingly spot-on.)