If I got frustrated with procedure or behavior, I just chalked it up to UK-isms versus RL in the US system.
The issue I take with Kim as she is written and portrayed is that she doesn't communicate worth a damn. I really have no idea what she's thinking most of the time. Their relationship is a complete mystery to me.
So, given the nature of the story, it's perfectly fair to wonder if her personal story is complete bullshit. It could be. But, in this case and with no basis in precedent or current fact, I believe her story was true. Maybe that's because I just wrapped up Silk.