Most of the time, this show just makes me bawl by the end of the episode.
Zoey was a dick. And I LIKED it. Yes, she's selfish and self-absorbed. It's been stated that she's a bit emotionally stunted, and she's growing into feeling and she doesn't like it. Of course she's going to snap. Has she ever snapped before? Doubt it. She is learning to feel and it hurts.
Max. Their friendship was over the second he did the flash mob thingie. There is no coming back from "I love you," "Uh, yeah, maybe we should just be friends." I don't know why stories still have "keeping the friendship" as an option. It's not. So to me, it doesn't matter if he's not thinking about Zoey's dad dying. He took a shot. It didn't hit the target. He got a new opportunity. Zoey supported him as a friend would when what he wanted was for her to beg him to stay. Very passive-aggressive and I don't like it, but I get it.
I don't buy Leif as heterosexual, much less in love with Joan, and whoever said the skinny trousers bugged was exactly right. His wardrobe is...ugh. They have done very little character development with him so he is not organic and in fact, kind of zig-zaggy.
I also don't buy that anybody on the 6th floor cares about Max. It's been 2 effing days, FFS. One awkward little spiel does not an effective manager make.
Zoey being asleep in an MRI and "this is all a dream" would make sense. I don't have a problem with "I dreamed the whole thing" especially if the character learned something and went to set things right.
I like Mo, but he's really just a cliche. There's not much new you can do with the sassy Black bestie stock character.