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PRIMETIMER

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How to change your avatar

To change your avatar, click on your name in the top right corner, and go to Profile. In the top left-hand corner your avatar (or a default one) will display, with a small grey button it that allows you to edit it. You can upload a photo from your device or import it from a URL. 


How to change your username, email or password

Usernames, email addresses and passwords can all be changed from Accounts Settings, found by clicking your name at the top right-hand corner of the site.

To change your username: Click on the change button on the Username field in Account settings. Please note that usernames cannot be changed more than once every 30 days.

To change your email: Click the change button on the Email Address field in Account Settings. Then click on the activation link you are sent via email.

To change your password: Click on the change button on the Password field in Account Settings.

 


How to change your forum theme and/or size

At the bottom of the screen in the footer menu is a Themes dropdown option. Changing your theme will change sizes and colors for your forum view. Light vs Dark? M, L, XL? You decide!


How to add a show topic or forum to your Customized Homepage

Either of these ways:

  • Go to the TV Show Index. Select any shows you'd like to follow by clicking the show title. This opens a menu of follow settings. Set your follow settings and click Follow for each one. They'll then show up on your customized homepage. You can also remove or update your follow preferences on any shows from that page. A link to it appears at the bottom of the Customized Homepage. 
  • On any topic, at the top click the blue bookmark/flag icon image.png.02edff1a89c0d1cdbd51c7dd50c37ff2.pngand change your follow preferences. You can follow or unfollow topics here.

How to use notifications

Notifications can be received by email and/or seen in the notifications area at the top right corner of the site, found by clicking on the bell.

To manage your notification settings, click on your name at the top right, then go to Account Settings. From there, click on Notification Settings on the right-hand side. You can manage how you receive notices via email and on-site, as well as what your default notification settings are for forums you follow.

 


How to use Activity Streams

Activity Streams allow members to view content from all of the forums they follow, all in one place. There are several default streams, or you can set up your own customized streams.

To start, click on Streams in the navigation at the top of the site. By default, you will see All Activity, which shows all site activity, including posts and reactions, in realtime.  You can choose a condensed or expanded view.

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Additional Default Streams:

  • Unread Content - only shows content you have not previously read
  • Content I Started - only shows content in topics that were started by you
  • Content I Follow - only shows content in topics/forums that you follow
  • Members I Follow - only shows content from other forum members you follow
  • Content I Posted In - only shows content from topics you have posted in

All Streams (except All Activity) have filters at the top to allow you to restrict what is shown.

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To create a custom stream of content, click on the My Activity Streams dropdown at the top of the screen and click on Create New Stream. You can then customize the stream and name it, and it will show up under the My Activity Streams menu. 


How to search forum content

To search the forums for specific words or phrases, click Search Forums in the top forum navigation. You'll be brought to the search screen, where you can choose your search parameters (searching a date range, searching only topic titles vs. within posts, etc) and enter keywords. Your search will return all matching posts. 

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Matching posts will return. 


How to delete your account

From the registered email address, send an email to communitymanager@primetimer.com providing your site username and requesting account deletion.


How to mark a forum or the entire site as read

To mark all topics in a forum as read, click on the Mark Read button at the top of a forum.

To mark the entire site as read, click on the Mark Site Read button on the righthand side of the Home Page, beneath the menu bar. 

Please note: once a forum or the entire site has been marked as read, this cannot be undone. 


How to tag other members in posts aka using the @mention function

The @ feature allows members to tag a specific member who will then receive a notification that they have been tagged aka 'mentioned' in that post (unless they have @mention notifications turned off). The @mentioned member can then click the notification to take them to that post.

To @mention someone simply type the @ symbol and begin typing the user name, a menu will pop up and the member you want can then be selected.

The finished "mention" will look like this: @DarkStormm and it will be a live link to the member's profile. 

Note: For the @mention to work you must select the username from the pop up menu.


How to stop seeing/Ignore another member's posts

Use our handy-dandy Ignore Feature.

Either:

1. Hover over the member's avatar and select 'ignore user', then follow the on-screen directions.

OR

2. Click on your name in the top right-hand corner, then selected Ignored Users from the dropdown menu.

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From there you may add multiple members to your Ignored List. 

Please note that if another user quotes members on your Ignored List, you will still see that. 

A final note: it is not possible to Ignore moderators or admins.


How to search for a fellow forum member

Click "Search Forums" at the top of the screen, then click over to the Member Search tab.  Enter the member name in the search term box.


How to edit a post

Click the edit (pencil) button to edit a post. Members can edit posts for one week after submission.


How to edit a topic title

If you created the topic - Providing it's within the 1 week edit limit, go into the first post and click the edit button, then scroll up and edit the title.

If it's beyond the 1 week edit limit or you aren't the topic creator - Please contact a moderator or hit the report button (Flag icon) to request a change to a topic title that has an error.


How to quote a post

To quote a full post:

Click the button that looks like a quotation mark on the bottom of the post you'd like to quote.

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Clicking this button will insert the quoted post within a quote box inside the reply window. Compose the remainder of your post as needed.

To quote a portion of a post:

Highlight the desired text. Then hover the cursor over the desired text. "Quote selection" will appear.

 image.png.5a0345a3ef28392e89485f450776880e.png Click Quote selection. This will insert only the selected text within a quote box inside the reply window. Compose the remainder of your post as needed.

To quote multiple posts:

Click the multi-quote button (a plus-sign and a quotation mark) on the post(s) you would like to quote.

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A small box will appear in the lower right corner indicating you have quoted X number of posts.

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When finished click the Quote X post button. This will insert multiple quote boxes inside the reply window. Compose the remainder of your post as needed.


How to delete your post 

Members cannot delete posts, this includes their own. There are four ways to remove your post:

  1. If it's within the permitted editing window of 1 week, simply edit the post to delete the content.
  2. As above and replace the content with a specific deletion request a la "Please delete".
  3. PM a moderator with a link asking for your post to be removed. 
  4. Click the report button (Flag icon) and request post deletion.

How to report a post or private message (PM)

Each post and PM has a report button (flag icon) at the bottom of it - click that and type in the reason for the report in the pop up that appears, then click the "Submit Report" button to let the moderation team know what's up.

If there are multiple posts with the same issue in the same topic, no need to report each individually. Use the report button on the first and indicate in report reason that it is one of several.


How to report a site technical problem or bug

Before reporting a bug, try these things:

  1. Depending on the issue, doublecheck that your settings are correct (i.e. you correctly set your notifications, or follow settings, or ignore settings, etc)
  2. Make sure you can reproduce the problem - refresh the page and try again
  3. Close out the site and try it in an incognito or private window
  4. Clear your cache

If the problem persists:

Go the Bugs, Questions & Suggestions area. First, check if there is a topic on that subject started by someone else, or see if your problem has already been addressed in the Fixed/Resolved area. If not, start a new topic for the issue.

Try and be detailed - always link us to the problem, and it's often helpful to provide screenshots, your browser type and version if you know it, and let us know whether you're on your phone, tablet or computer and what OS your device is running.


How to request a forum

  1. Start a new topic in the New Show Forum Requests area and use the title of the show as the topic title.
  2. Submit 3 topic titles for us to set the forum up with otherwise it'll be all empty and sad-looking. One of these must be a Small Talk - with obligatory witty subtitle - topic. (If more than 3 are submitted we will choose 3 from your list).
  3. Submit an 'official show synopsis' for us to post in the forum.
  4. All forums will start off with individual episode topics, so no requesting Season or All Episodes Talk topics.

Please see this example request for reference.

Please note: Only requests for brand new shows or shows currently airing new episodes will be accepted. Cancelled shows and limited series consisting of 5 episodes or less, should be created as a single topic within the appropriate 'Other X Shows' area. Users can create such topics themselves.


How to handle disagreement with a moderator

If the issue is:

  • Forum-related - Regarding a moderator's official in-forum directives, warning(s) or other official site-related actions.
    • In this instance please PM the moderator explaining the issue; never call out a moderator in a topic. If you still disagree then you may use the reporting process to explain the problem. A team will review it and make a determination.
  • Non forum-related - If the problem is on a personal level/private matter then please PM the Community Manager @SilverStormm explaining the issue.
  • As a member -  If there is a problem with a post made by a moderator when posting as a member (non official posts etc), please report it as normal.

How to see a list of moderators

To view a list of moderators, click on Browse Forums at the top of the screen, then on Forum Moderators. Moderators can be PM'd from this page.

Many forums also have a pinned Announcements thread that will list the moderators for that particular forum.


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